Something wrong? We'll figure it out.
No guessing games, no hourly charges adding up while we poke around. For a flat fee, we'll thoroughly diagnose your computer and tell you exactly what's wrong.
If you proceed with the repair, the diagnostic fee gets applied toward the cost of the repair—you're not paying twice. Small fixes that don't require parts are included in the diagnostic fee at no extra charge.
We check everything to find the root cause of your problem.
RAM, hard drives, SSDs, CPU, GPU, power supply, motherboard—we test all the components to identify failures.
Operating system issues, driver conflicts, corrupted files, malware—we dig into the software side too.
Slow computer? We identify what's causing the bottleneck—whether it's hardware limitations, software bloat, or something else.
Computer won't start? We determine if it's a drive failure, corrupted OS, hardware problem, or something else entirely.
No power at all? Lights come on but nothing happens? We'll find out if it's the power supply, motherboard, or something simpler.
Random crashes and blue screens can be caused by failing RAM, overheating, driver issues, or dying drives. We pinpoint the culprit.
Computer running like molasses? Could be a failing drive, insufficient RAM, malware, or just years of accumulated software bloat.
Clicking, grinding, or loud fan noise? These sounds often indicate hardware problems that need attention before they get worse.
Computer getting hot or shutting down unexpectedly? We check fans, thermal paste, airflow, and identify what's causing the heat.
Stuck on a loading screen? Boot loops? We determine if it's a software corruption issue or hardware failure.
We never proceed with repairs that cost extra without contacting you first. After diagnosis, we explain what's wrong, what your options are, and what each option costs. You make the call.
Most diagnostics are completed the same day. During busy periods, expect results within 48 hours. We'll let you know when you drop off if we're running behind.